Keystone Blog

February 25th, 2011 4:44 PM

This commentary focuses on the importance of an accurate appraisal whether it is for financing, buying or selling. I will tell you of one horror story that is not so uncommon and also provide a graph of market value that a friend of mine has completed, approximately every six months, using an AVM (Automated Valuation Model) based on assessment data.

Not so long ago a property owner called concerned about an appraisal she had done on her property. It was over $100,000 less than the mortgage amount. I reviewed the appraisal and saw no issues with it. I asked if I could see the previous appraisal. She said this was the only appraisal she ever had done. All previous property value was reliant on an AVM.

What a mess she is in. She will not be able to sell it until when and if the market catches up to what is owed as she has no other significant assets of which to transfer the balance to. How could the appraised value between the AVM and the local independent appraiser be so vastly different and put this property owner is such a burdensome and onerous situation?

What is an AVM? An AVM disguises itself as a property appraisal by providing an estimate of value determined by a computer program that uses a mathematical analysis, usually multiple regression analysis, combined with a database. The database if often tax assessment records of your property and the comparables used. In British Columbia, one of the most popular one is a private company that uses information from our provincial crown corporation BC Assessment records as its primary source of data.

There are some positives to an AVM. For the lender it is an additional valuation option and they do save time and money as they do not require a real human to inspect the property which results in increased lender profits. One of the claims is that they will also reduce fraud. However, this is easily disputed as systems can be easily manipulated and the data used could be incorrect.

The primary disadvantages of an AVM are:

  • Unlike a physical inspection, a computer can’t tell you the current condition of the property, or even if the house is really there;
  • If there are unique features of a property that might add or detract from market value, like does it overlook the river or the garbage dump;
  • How long ago the property was assessed (The assessment notice that you received in January was based on a valuation date of July 01, 2010 – as of the writing of this blog, the valuation is already over 7 months old);
  • What makes the comparables comparable (a computer might compare your property to one with similar square footage and sold three months ago and was only located a quarter of a mile away. However, that comparable could be flood-prone, fronting a highway, sold under duress and not determined yet, suffer from lack of maintenance, etc, etc., etc.)
  • How long ago was the property and comparables inspected (when was the last time the assessment office had someone inspect the property, on the interior or even exterior – can you think of the last time you had an assessment officer through your property?);
  • Whether the market is currently declining, stable or increasing (if the AVM is using transactional data from land registry, there is usually a lag time which can range anywhere from three to six months. Also, there could be concealed incentives);
  • What qualifications, designations, experience and education the preparer of the value has.

Below is a graph of a property value completed by an AVM between December 2005 and November 2010. No changes have been made to the property and though I have not provided a graph of market conditions, I can tell you that there are times that when the market was actually decreasing, the AVM was indicating an increase in value. 



Right from the start there are obvious flaws with wide valuation swings. In one month, between December 05 and January 2006, the value increased $25,000 or almost 7%. In the next six months it decreased $32,000, or approximately 8%. The peak of the market, for the location of this property was actually in April 2009 and then decreased to the trough in September 2009 which is a decline of 6%. The AVM is indicating an increase of 4% over the same time period.

So, back to the original dilemma of the property owner with a mortgage on her property of approximately $100,000 over market value; how could this happen? In an inspection of the neighbourhood and a physical inspection of the property it was immediately obvious. Her house was the oldest house in the area, had no backyard as it was situated at the rear of the lot, had been maintained on an as needed only basis which resulted in excess depreciation, dated fixtures and little curb appeal. The AVM was probably using sales in the neighbourhood and comparing square footage alright. However, it did not know the condition, the amount of deferred maintenance, loss of value due to the location of the house on the site, etc.

ow, here she is with a mortgage over market value and no way of getting financing to update and manage the components (heating, fixtures, roof, etc) that were at or nearing the end of their economic life. How sad and unfortunate and, most probable, a very bleak outcome that one physical inspection at a cost of +/- $350 could have prevented.

There are two things I would insist on when buying a home, or for that matter, any property: a building inspection and an appraisal. There is one thing I would insist on when financing or refinancing a property: an appraisal. An appraisal by a qualified, professional and designated appraiser that is familiar with the local area and market.

It can be difficult when there is emotional investment and you have fallen in love with the home or have expectations and hopes for our properties and want to get that financing. Because, for most of us it is probably one of our largest single investments we will make, I believe it wise to invest a few hundred dollars by calling on an independent third party to provide an unbiased opinion, that, like a home inspection, could end up saving you thousands of dollars.

Some will say that because I am an appraiser I am biased. However, because I am an appraiser understand that knowing the true value of a property is grounding and without accurate information it can be perilous and heartbreaking.

Gina Ironmonger

DISCLAIMER: Please note that the information and materials located on our web site is provided free, for general information only, and is not intended to provide or be relied upon as specific professional advice. This information represents the current technical facts as understood at the time published, but is in no way comprehensive and you should not act or rely on it regarding your specific situation. No liability is accepted therefore for any errors or losses that may be incurred if it is relied on "as is". The use of information posted on these pages does not create a consultant-client relationship.


Posted by Gina Ironmonger on February 25th, 2011 4:44 PMPost a Comment (2)

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